Terms and Conditions

50% Non-Refundable deposit is required upon booking all events.

  •  Upon paying the deposit, you agree to all terms and conditions of the event.
  •  All parties are private with use of the entire venue.
  • A 3% credit card fee will be charged to all credit card payments.
  • 18% Service Charge will be added to all events.  THIS IS NOT A TIP. 
    Services charges are standard practice with any venues or for events. It helps cover the time shopping, prepping, planning, meetings, phone calls, set ups, and clean up. Basically the overall organizing up until the event. The tip is for the staff that works your event.
  • 30 Days notice is required to cancel or reschedule the date of your event, or you will be responsible for the FULL cost of the party.
  • The party may be cancelled without penalties 30 days prior to the event EXCLUDING the non-refundable deposit. 
  • The remaining balance of the party, add on items, additional guests, and all additional charges will be due at the end of the event. 
  • We charge $200 set up fee for additional items dropped off not included in the package Including outside catering and decoration.
  • ​We allow ONE HOUR of set up time for your event. No Guests or vendors will be allowed in before this time.
    If you and your guests stay more than 20 minutes past your event time ends, you will be charged for the hour.  We have 1 hour in between events to clean, sanitize, and get it ready for the next party. ​
  • ​A cleaning fee of $500 will be applied to your final bill if your party leaves an excessive mess in either the dining area, playing area or bathrooms. (For example, if playing area equipment  is damaged or  if there is food or beverage on the floor, if all the items from the toddlers’ area  are thrown all over the playground, if  paper show paper are taken to playing area or if excessive amounts of food and beverage are squished into the dining room floor. If steam cleaning is required because of urine, beverage, or other hard-to-remove stains on the playing area floor or equipment)
  • For any specific dietary requests such as, allergies or religious preferences, additional fees may apply.
  • All outside vendors and activities must be approved first.
  • Each additional hour added to an event must be booked in advance.
  • A responsible adult must accompany each child. 
  • All parents or guardians must sign a waiver for each child before entering the playground.
  • No shoes allowed in the play area, all guests must wear socks to keep our playground as clean as possible. We sell them for $3 at the front desk.
  • ​kids one year and under are no charge for events.
  • No food ,gum or drinks allowed inside the play area
  • No climbing up slides, netting or poles
  • should slide one at a time in a forward seated position
  • Please do not bring toys, jewelry, phones or other objects inside the play area
    We are not responsible for lost or stolen items
  • Rude behavior or bullying is not tolerated. In the event a child or adult violates this policy they will be asked to leave immediately
  • ​All kids should wash their hands before entering the play area, especially after eating
  • Shoes should be placed in the shoe cubby
  • Make sure your child is playing in an appropriate manner within the space, which includes but nor limited not causing harm to him/her or other kids, as well as not causing harm or damage to the toys, walls or structures within our space
  • No weapons, drugs  allowed on the premises

-MOST IMPORTANTLY, ENJOY YOUR PARTY!

GLOWZ VIBES ONLY!